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Sterling Group of Hotels
1. Operations Manager Sterling Group of Hotels is inviting applications from suitably qualified, experienced and results-driven professionals to fill the position of Operations Manager. The successful candidate will be responsible for overseeing the hotel's day-to-day operations, ensuring excellent guest experiences, operational efficiency, effective cost management and adherence to the Group's standards. Duties and Responsibilities Key Responsibilities -Oversee the daily operations of the hotel, ensuring smooth coordination of all departments. -Ensure high standards of guest service, satisfaction and experience. -Supervise and provide leadership to departmental managers and operational teams. -Monitor departmental performance, productivity and operational costs. -Ensure effective management of housekeeping, front office, food and beverage, maintenance and other hotel operations. -Monitor revenue performance, occupancy levels and operational budgets in liaison with Finance. -Ensure compliance with company policies, procedures, health and safety standards and statutory requirements. -Address guest complaints and operational challenges promptly and professionally. -Develop and implement strategies to improve service delivery, productivity and profitability. -Prepare and submit regular operational reports to Management. -Drive a culture of teamwork, accountability, communication and operational excellence.
HARARE
Full time Email application
Closes 26 Nov 2026
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Sterling Group of Hotels
2. Human Resources & Administration Officer Sterling Group of Hotels is inviting applications from suitably qualified, mature and results-oriented professionals to fill the position of Human Resources & Administration Officer. The successful candidate will support the effective delivery of HR and administrative functions, ensuring compliance with company policies, efficient coordination of administrative activities and the provision of quality support to employees and Management. Duties and Responsibilities Human Resources -Assist with recruitment, selection, onboarding and induction of employees. -Maintain accurate and up-to-date employee records and personnel files. -Assist with payroll administration, attendance monitoring, leave management and employee records reconciliation. -Coordinate performance management processes, including KPIs, appraisals and staff performance reviews. -Support employee relations, disciplinary processes, grievance handling and labour-related matters. -Monitor employment contracts, contract renewals and employee movements. -Coordinate staff training, development programmes and training records. -Assist with statutory submissions and compliance with labour legislation and applicable statutory requirements. -Prepare HR reports, workforce statistics and other management reports. Administration -Coordinate general office administration and ensure efficient day-to-day administrative operations. -Manage office supplies, stationery, assets and administrative records. -Coordinate meetings, appointments, correspondence and internal communication. -Assist with procurement follow-ups, service provider coordination and administrative cost monitoring. -Maintain proper filing systems, documentation and records management. -Monitor office facilities, maintenance requirements and general workplace organisation. -Support the implementation and enforcement of company policies and administrative procedures.
HARARE
Full time Email application
Closes 26 Nov 2026
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Sterling Group of Hotels
3. EXECUTIVE CHEF We are looking for an experienced and results-driven Executive Chef to lead kitchen operations and ensure the delivery of high-quality food services in line with company, client and food safety standards. Duties and Responsibilities -Oversee daily kitchen operations and high-volume food production. -Plan menus in line with client requirements, budgets and nutritional standards. -Ensure consistent food quality, taste, presentation and portion control. -Lead, supervise, coach and develop kitchen teams. -Manage food costs, stock levels, wastage and inventory. -Coordinate with Procurement on purchasing and supplier management. -Ensure full compliance with HACCP, food safety, hygiene and company standards. -Monitor kitchen performance and operational KPIs. -Liaise with clients and respond promptly to food quality and service concerns. -Prepare operational reports and support continuous improvement initiatives.
HARARE
Full time Email application
Closes 26 Nov 2026
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Sterling Group of Hotels
4. CHEFS Sterling Group of Hotels is looking for experienced and results-driven Chefs to join their team in Harare. Duties and Responsibilities Key Responsibilities -Prepare and cook meals according to approved menus and recipes. -Maintain high standards of food quality, presentation and consistency. -Ensure proper food handling, hygiene and kitchen cleanliness. -Monitor food stock levels and minimise wastage. -Ensure timely preparation and service of meals. -Maintain compliance with food safety and kitchen procedures.
HARARE
Full time Email application
Closes 26 Nov 2026
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